FAQ
Frequently Asked Questions About EV-Art Membership
Why should artists verify their artwork?
Verification helps collectors understand the creative context behind a piece and provides additional transparency in an online art marketplace where AI-generated artwork is increasingly common.
Who should use EV-Art verification?
Artists, collectors, galleries, and buyers who want additional transparency around how artwork was created.
Can collectors view verification details?
Yes. Verified artworks may include public verification summaries and indicators that help collectors understand the authenticity signals associated with a piece.
What does an EV-Art membership include?
EV-Art memberships give artists access to tools designed to verify and present their artwork as human-made. Depending on the plan selected, membership may include artwork verification, Human-Made Index scoring, downloadable verification assets, artist directory listings, showcase eligibility, and other platform features designed to help artists build trust with collectors.
How does artwork verification work?
EV-Art analyses artworks using automated verification systems that detect visual indicators associated with human creative processes and potential AI generation signals. These indicators are used to generate scores such as the Human-Made Index, AI risk, and uniqueness metrics.
Verification results are provided as analytical indicators and do not constitute legal certification of authenticity or authorship.
What is the Human-Made Index?
The Human-Made Index is a score generated by the EV-Art verification system that reflects how strongly an artwork demonstrates visual signals associated with human-created work.
Higher scores indicate stronger confidence in human authorship based on the indicators analysed by the system.
Do I need a membership to sell art on the marketplace?
No. Artists can create a vendor account and sell artwork on the EV-Art marketplace for free.
Memberships provide additional tools and benefits such as verification reports, downloadable badges, and increased visibility within the platform.
What is the “with store” membership price?
Some membership plans offer discounted pricing when used alongside an active vendor store on the EV-Art marketplace.
To qualify for this discounted plan, you must create and activate a vendor store before the free trial period ends. If a store is not created before the trial expires, the membership will automatically convert to the standard plan without store functionality.
Is there a free trial?
Some membership plans may include a free trial period. If the membership is not cancelled before the trial period ends, the subscription will automatically begin and the selected payment method will be charged.
You can cancel your membership at any time from your account dashboard.
What are verification scorecards and badges?
After an artwork is verified, EV-Art may generate downloadable assets such as verification scorecards and badges.
These assets summarise verification indicators including the Human-Made Index, AI risk indicators, and proof satisfaction metrics. Artists may use these assets in product listings, portfolios, or promotional materials.
Can verification results change?
Yes. Verification systems evolve as detection methods improve. Scores may change if the verification system is updated or if new indicators are introduced.
EV-Art aims to continually improve its detection methods as generative technologies evolve.
What is the referral programme?
EV-Art may offer referral rewards when a member invites another user who successfully completes their first paid membership subscription.
Referral rewards may include temporary access to higher-tier features or promotional benefits.
Can I cancel my membership?
Yes. Memberships can be cancelled at any time through your account dashboard. Cancellation will stop future renewals, but access to membership features will remain available until the current billing period ends.
Are membership fees refundable?
Yes! We offer a standard 30-day full refund policy for the membership specifically.
Who owns the artwork I upload?
Artists retain full ownership of the artwork they upload to the platform. By uploading artwork, you grant EV-Art a limited licence to display the artwork for the purposes of operating the platform and promoting listings.
Frequently Asked Questions About Buying Art Online
What if I am not satisfied with the wall art I purchase?
We encourage you to carefully review the artwork’s details, descriptions, and previews before making your purchase. If you have concerns about your order, reach out to our customer service team for assistance.
How can I ensure the wall art is of high quality?
When purchasing wall art, look for details about the materials used in the piece, such as the type of paper, canvas, or printing process. Read the product descriptions thoroughly, and check for any reviews or ratings from previous buyers to gauge quality.
Can I return wall art if I change my mind?
Return policies vary by artist or seller, so it’s essential to check the specific return policy for each item before making your purchase. If a return is possible, make sure the artwork is in its original condition and within the specified return timeframe.
How do I know what size wall art to buy?
Pay close attention to the dimensions provided in the product details. To visualize how a piece will fit in your space, consider measuring the wall area where you plan to hang it and using painter’s tape to outline the dimensions on the wall.
What if the wall art arrives damaged?
If your wall art arrives damaged, please contact our customer service team immediately. Documentation of the damage via photos may be required for claims, and we can assist you in replacing the item or processing a return.
Can I buy wall art as a gift?
Absolutely! Wall art makes a fantastic gift for various occasions. Consider the recipient’s tastes and choose pieces that align with their style. Be sure to check if the seller offers gift wrapping or cards for added personalisation.
How can I find the perfect wall art for my space?
Start by determining the style, colour scheme, and theme of your room. Browse our marketplace using filters to narrow down options based on your preferences. Getting inspired by interior design blogs or platforms can also help you identify art that complements your decor.
Frequently Asked Questions About Selling Art Online
Do I need to have a business license to sell my art on your platform?
Generally, you don’t need a business license to sell art on our platform, but it’s always good practice to check local regulations for selling art.
How do I receive payments from sales?
Payments are processed through your selected payment method via the Vendor Dashboard. You will receive timely payments for each sale according to our payout schedule. We optimise payouts with split-pay; the money owed to you will be sent directly to your bank account whilst the money owed to EV-Art will be sent to ours, ensuring the fastest possible payment method.
Can I sell physical prints of my digital artwork?
Yes! By selling your own or by using a print-on-demand service.
How do I set up shipping?
You have complete autonomy of your shipping settings via the ‘settings’ in your store manager.
Frequently Asked Questions About the AR Drawing
Do I need to be a member to use the AR features?
No, a membership is not required to access the AR drawing features. However, gems are required for the AI features including chat and image generation. These gems can be purchased through the app.
The app crashes?
If the app has crashed it is most likely due to rapid editing of the image. This will be fixed in future updates; for now please edit in shorter bursts; sorry for the inconvenience!
An old image reappears?
This will be solved in future updates. For now, when uploading a new image, the previously loaded image in that session will reappear.
What if I have questions or need assistance?
Our dedicated customer support team is here to help! You can reach out through the app or our website for any queries regarding the EV-Art app.
Frequently Asked Questions About the Challenge Game
Do I need to be a member to enter the daily challenge?
No, a membership or any purchase is not required to participate in the daily drawing challenge. Creating an account is simple and free, allowing you to access all the challenges!
How are the scores calculated?
Scores are based on the accuracy, speed, and quality of your drawing compared to the stencil provided. The app uses advanced algorithms to evaluate your submission and award points accordingly.
Can I see how other users are performing in real-time?
Absolutely! The EV-Art app provides daily rankings that allow you to view your position relative to other entrants, fostering healthy competition and encouraging improvement.
What if I have questions or need assistance?
Our dedicated customer support team is here to help! You can reach out through the app or our website for any queries regarding the challenge or the EV-Art app as a whole.
Are there age restrictions for entering the challenge?
Yes, participants must be 18 years or older to take part in the challenge to ensure compliance and protect all users.
What’s the practice challenge game?
The practice challenge game allows you to preview the next day’s stencil challenge. You can experiment with drawing without the pressure of competition, helping you improve your skills before the main challenge begins.
